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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kathie Tompkins

June 29, 2026

5  out of  5
rating by Kathie Tompkins
"George Britz is extremely helpful answering my questions about insurance!"
We responded:
"Glad to hear it, Kathie, thanks for the 5 Stars!"
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Durrell Roberts

June 25, 2026

5  out of  5
rating by Durrell Roberts
"George at State Farm was incredibly helpful from start to finish. I came in stressed and unsure about what I needed, and he broke everything down clearly, patiently, and without any pressure. He took the time to understand my situation and made sure I left with the right coverage and full confidence in my choices. It’s rare to find someone who genuinely cares about getting things right, but George absolutely does. Highly recommend working with him."
We responded:
"Thank you for recognizing George’s efforts Durrell. We pride ourselves in advising, not just rapidly placing policies with our customers."
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Edgar Contreras

June 24, 2026

1  out of  5
rating by Edgar Contreras
"Worst customer service!!!!"
We responded:
"I don’t see that we ever insured or quoted an Edgar Contreras in my office. Are you sure you’re reviewing the correct business? Please reach out to me directly to discuss…"
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Geoff Phillips

June 23, 2026

5  out of  5
rating by Geoff Phillips
"George Britz at this office was great to work with and helped resolve issues with my parents’ policies while being very informative about the larger coverage picture. We were able to identify the best option and quickly make adjustments. A+"
We responded:
"I’m glad to hear George was able to advise you effectively so you could make the best choice. Thanks Geoff!"
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Bryan Truong

June 23, 2026

5  out of  5
rating by Bryan Truong
"George has always done good for me. When I need him he’s always readily available to help me out. He takes the time to understand what my ask are and the best part, I never hear him frustrated."
We responded:
"George is so great about that, thanks Bryan!"
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Adele and Joel Churnin

June 23, 2026

5  out of  5
rating by Adele and Joel Churnin
"Alicia Torres did a great job to help me clarify an audit a really tricky situation with how my life policy was set up. She came on to help after my initial rep left the agency."
We responded:
"Thank you Adele and Joel! If anything else is needed please don’t hesitate to ask."
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Alex M

June 23, 2026

2  out of  5
rating by Alex M
"Every time I call this place, no one answers and I'm forced to leave a voicemail. The callback times range anywhere from 1 to 4 hours or they don't even call back, which isn't realistic for someone with a busy schedule.
The last time, I had to interrupt my work just to take the call because I wasn't confident I'd get another opportunity to speak with them. This level of communication makes it very difficult to rely on their service.
To make matters worse, even when I call the main State Farm line, they simply redirect me back to this same office, so there's no way to reach a live person when needed.
The representatives themselves are polite and helpful when you finally get through, but the lack of accessibility and responsiveness makes the overall experience very frustrating and unreliable."
We responded:
"I’m sorry to hear of your experience Alex. We have been very short handed due to unplanned absences this month.

We will be back to full strength next week and the phones are a major priority. Our policy is to return calls within one hour, but that has been difficult with 3 people out at the same time… I apologize for your experience."
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Marc Masek

June 23, 2026

5  out of  5
rating by Marc Masek
"Alicia was Great went above and beyond found my old information so I didn’t have to take for it. Got me insured all in 30 minutes. Best office ever thank you for all your help"
We responded:
"Great report, thank you Marc!"
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Kerri Cipres

June 23, 2026

5  out of  5
rating by Kerri Cipres
"George, from the Stefely State Farm Insurance office, has a been there for me on many occasions. I’ve always found him to be eager to assist with my insurance needs/questions, getting back to me right away and providing excellent customer service. I can always hear “smile” through the phone."
We responded:
"George definitely has that smile through the phone effect, thank you Kerri!"
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Hilda Sandoval

June 18, 2026

5  out of  5
rating by Hilda Sandoval
"I want to thank you Alicia, for answering all my questions and concerns about my policy. You were very knowledgeable and I appreciate it. 😃❤️"
We responded:
"Alicia has been an asset to our growing team, thanks for the note Hilda! "
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edgly28

June 15, 2026

5  out of  5
rating by edgly28
"Phoned the office to clear up a payment which might have resulted in my auto policy cancelation. State Farm office member Alicia helped me through the understanding of the process to get my payment made. She also took the time to answer a few other questions regarding my house insurance and on-line payments."
We responded:
"We're glad to hear Alicia helped with your payment and home efficiently!"
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Santos Barbosa Jr

June 2, 2026

5  out of  5
rating by Santos Barbosa Jr
"Great service. Very friendly and helpful. Saved me money from other insurance company."
We responded:
"That’s great to hear Santos, glad we could help save and give you a positive experience!"
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Jorge Tapia

June 1, 2026

5  out of  5
rating by Jorge Tapia
"Alicia was wonderful and very helpful in quoting and taking care of my insurance needs. Very knowledgeable and answered all my questions. Definitely recommend working through this agency."
We responded:
"Great report on Alicia, thanks Jorge!"
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Red Orb Guardian

May 18, 2026

5  out of  5
rating by Red Orb Guardian
"Alicia helped me. She did a thorough review of my policy situation and shared recommendations"
We responded:
"Glad to hear it! We are happy to review all your policies anytime! "
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Randy Norris

May 8, 2026

5  out of  5
rating by Randy Norris
"Blair Harris was the agent who was helping me with getting car insurance and renter's insurance. She was very professional, curtious, and helpful through the whole process.
I also talked to Alicia in reference to a payment. She was very helpful, curtious and nice."
We responded:
"I appreciate you taking the time to highlight Blair and Alicia’s assistance, thanks Randy!"
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Sophia Guntermann

May 1, 2026

5  out of  5
rating by Sophia Guntermann
"Alicia was incredibly helpful and so kind to explain everything in great detail! An extremely pleasant experience working with her!"
We responded:
"Alicia works hard to make the customer experience easy and transparent. Thank you Sophia!"
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Joey Burnes

April 30, 2026

5  out of  5
rating by Joey Burnes
"Alicia is good I changed my insurance and glad I did so she was so helpful"
We responded:
"Great report, thanks Joey!"
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Ken Farnsworth

April 24, 2026

5  out of  5
rating by Ken Farnsworth
"Alicia was great ,very helpful."
We responded:
"Alicia is one of our rising stars, thank you for taking the time to recognize her!"
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Vivian Low

April 20, 2026

5  out of  5
rating by Vivian Low
"Very professional service from Alicia Torres from Jason Stefely's office. Guided a thorough review of our policies and discussion on recommended changes and updates. Knowledgeable and thoughtful."
We responded:
"Thank you Vivian, for recognizing Alicia! "
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Cynthia Welch

April 7, 2026

5  out of  5
rating by Cynthia Welch
"I received a five star experience through Alicia. She is the agent with Jason Stefely-State Farm Insurance that spoke with me about my car insurance needs. Alicia was very helpful and friendly. She was able to save me money on my insurance."
We responded:
"Thank you Cynthia for giving Alicia a 5 star review!"
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Imran Mirza

March 27, 2026

5  out of  5
rating by Imran Mirza
"Had a great experience. Alicia was very helpful and helped me save a lot of money on my auto policy as well as providing better coverage."
We responded:
"Thank you for the kind words about Alicia’s service Imran!"
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Monty.F

March 26, 2026

5  out of  5
rating by Monty.F
"Alicia is the best!
Always friendly, helpful, and leaves me feeling confident with State Farm."
We responded:
"Happy to hear about your positive experience, for your confidence in Alicia and State Farm!"
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Vi-Nhuan Le

March 26, 2026

5  out of  5
rating by Vi-Nhuan Le
"Thanks to the State Farm staff for being responsive to all my questions and promptly making the requested changes. I truly appreciate George's responsiveness to my last-minute request. I'm very happy to have State Farm (and George in particular) taking care of my insurance needs"
We responded:
"Thank you so much for the review! George was happy to assist you with your policy changes!"
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Ron Lanoue

March 25, 2026

5  out of  5
rating by Ron Lanoue
"Alicia was very helpful, professional, and knowledgeable. Thanks for helping me add a new vehicle and rearrange my vehicle insurance."
We responded:
"That’s so nice of you to recognize Alicia, thank you! "
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Guy O

March 24, 2026

5  out of  5
rating by Guy O
"George has always been very professional and helpful in guiding us through policy options and made a comprehensive claim on one of our cars a straightforward process to get things fixed. We have been with them forever."
We responded:
"Thank you for your kind words and loyalty Guy! It's always our goal to make the claims process as smooth as possible!"